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How to Forward Calls from Phone.com to CaptureNow

  • Updated
  1. Go to Configure, and Manage Users & Extensions.
  2. Select Edit for the extension you want to forward.
  3. In Settings on the left menu, go to Call Handling.
  4. Set up the call routing as a "Forward Call" step, and enter your CaptureNow number.
  5. Click on the Advanced Options icon.
  6. Set Caller ID to show me as "Caller's ID" so that we can identify the caller's number.
  7. Set screening to OFF, Click Save Rule Setting