When you integrate CaptureNow with Litify, new calls are automatically logged in Litify. We integrate the basic contact information as well as call summary notes with the case type questions and answers provided by the caller. The data we collect during a call is mapped to most, if not all, of Lifity's standard fields.
To set up the integration you need to provide the Litify API URL and source name (most firms create a source of CaptureNow) and enter it into the box that you see presented below. The Litify integration configuration is accessed via the Company Settings section --> Integrations Tab --> Select Litify from list.