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How to Forward Calls from eVoice / Enabling Caller ID from eVoice to CaptureNow

  • Updated

To set up Basic forwarding:

  1. Log into your eVoice 
  2. Go to the call routing menu.
  3. Select "Basic", then click "Edit" beside the dialing list.
  4. Select "Dial Sequentially," and click "Add a number" to the list.  Ensure the number of rings is set to 4 or more. 
  5. Using the drop-down menu select "Add new number."  This is where you will input your CaptureNow number. 
  6. Click Save then exit the screen.
eVoice also offers the ability to set up Advanced forwarding. To set up Advanced forwarding with eVoice, refer to the instructions here.
 

Caller ID

To turn on your Caller ID for your eVoice line that is forwarding to your CaptureNow account, follow the instructions below:
  1. Click the Settings link under the eVoice header. The Settings page appears.
  2. Click Call Settings in the left navigation pane.
  3. Click Edit in the Inbound Call Handling pane. The Modify Inbound Call Handling dialogue box appears.
  4. Select the caller's phone number as the default Caller ID.