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How to Forward Calls from Xfinity to CaptureNow

  • Updated

Xfinity offers two call forwarding options. You can choose to have all calls forwarded directly to CaptureNow, or you set up conditional call forwarding options.

For direct forwarding:

  1. Dial *72
  2. Dial the 10-digit CaptureNow number that you were given.
  3. Press the Call button, and wait for a confirmation tone and message.
  4. End the call.

For conditional call forwarding (calls ring to you first and then forward when there is no answer):

  1. Dial *71.

  2. Dial the 10-digit CaptureNow number that you were given.

  3. Press the Call button, and wait for a confirmation tone and message.

  4. End the call.

To turn off call forwarding:

  1. Dial *73.

  2. Press the Call button and wait for a confirmation tone.

  3. End the call.